francesca's - Orem, Utah

Sara Pontious

Great esthetic and great service! Gotta give a special shout out to Carly. She was very sweet, asked what we were shopping for and grabbed perfect suggestions for what we needed. Items we wouldn’t have thought to grab but turned out great. Keep it up girl!

Matt Delco

Your mother company has a bad habit of not paying Its vendors. If the vendors are small privately owned companies, you people will make large orders and not pay them. Even Walmart Pays there. vendors, where does that put you?

Emily Lazo

Katie is great! Best customer service ever! And I love the dresses here! I’ve already got around 5 from here! Thank you Katie!?

Amanda Parramoure

While I like the aesthetic here, the prices are high and I don’t think worth it. But I really like the stuff so I was going to be back.

What changed my mind is that this past weekend, my daughter and I were here and the cashier was crazy pushy. We tried on two dresses that my daughter didn’t love, but liked. When we were openly considering she said, “well it’s ONLY $10.” Making the other associate and I uncomfortable and quickly putting the dresses back.

Then when checking out and entering my phone #, she says, hit the green button. Which accepts marketing instead of denies it instead of just giving me the freedom to choose. I read the screen instead of taking her word for it, and hit the red button.

After providing my phone #, I declined giving my email, and she visibly huffed and said annoyed… “it’s JUST going to give you promos it’s not a big deal”. I told her I said no and she was clearly rolling her eyes inside. Very bothered body language.

My daughter and I walked out and looked at each other agape, swearing we’d never come back.

I’m all for confident girlies doing their job, but being pushy and rude is not that.

Arabella Low

Katie was so wonderful and helpful! She made me feel so comfy and welcomed at the store!

Aspen

I love getting my earrings and other jewelry from here most, everyone is welcoming, and the aesthetic is cute. Cate is always friendly the times I’ve gone and she’s been working, she is helpful and points me in the direction of things I’m looking for, or offers similar she thinks I’d like. Def enjoy shopping.

Julie Moosman

I feel like Francesca’s has really upped their game recently! It was hard to not walk out with more than the two items I bought. They have a great selection of sweaters and dresses currently and the staff are very warm and welcoming.

Emily Wilson

I loved loved loved my experience here, when I first walked in I was greeted by Alaina! And she’s the sweetest most helpful employee I’ve ever met. She educated me on all the AMAZING store deals and even offered to find me a fitting room. Dayna was checking up on me the whole time and was so helpful with getting me correct sizes. They are both amazing employees, I know if it was me I wouldn’t be in the best mood being a young adult working on the weekend, but I didn’t hear or notice one ounce of negativity in their attitude! They were so positive and complimented me on everything I tried on.. made me feel so good! ❤️ Alaina and Dayna are such good employees..definitely wouldn’t take them for granted and realize they play significant role in your customers purchasing items. Official a lifetime costumer!